>> Monday, August 10, 2009

Security researchers zero in on Twitter hackers

"This was a very targeted attack, and what the research shows is that it was aimed at one particular person, and that person's accounts on Twitter, Facebook, YouTube and LiveJournal," said Dave Marcus, director of security research at antivirus vendor McAfee.
McAfee has identified six separate DDoS attacks against various accounts registered to a user pegged as "Cyxymu," as well as a simultaneous spam e-mail campaign aimed at Cyxymu's Gmail account.
"We back-traced and correlated the data the attacks targeting Facebook, Twitter and others, and found commonalities in the IP [address] information," Marcus said.
Although McAfee was as of yet unable to identify the botnet responsible for the DDoS attacks, its trace-backs revealed that 29% of the machines composing the army of hijacked computers were located in Brazil. Turkish PCs accounted for another 9%, and Indian systems made up another 8%.
Marcus declined to guess the botnet's size. "That's kind of point of contention," he said. "In the case of Twitter, they've gone down before anyway, so it could have been small. Facebook, however, tends to be a lot more resilient, with a lot more load balancing and defensive measures." That might indicate the botnet, which
hampered Facebook but didn't knock it offline, is larger.
"We're still looking at which botnet it was that did this," Marcus said.
So is Don Jackson, director of threat intelligence for SecureWorks and a noted DDoS expert, who last year at this time investigated
Russian "cybermilitia" attacks against Georgia, the former Soviet republic that was then battling Russian military forces over a territorial dispute. "We don't have indication that it's part of a known botnet," Jackson said today. "For such a high-volume, high-profile DDoS [attack], there's a conspicuous lack of evidence."
Jackson and other researchers at SecureWorks haven't seen the usual chatter in known hacker and "hacktivist" forums, been able to locate any botnet command-and-control servers showing evidence of having ordered the DDoS attack, or found any clues that the usual commercial DDoS suspects, who make a living renting out bots for such attacks, were involved.
"Either we had a serious breakdown in our security intelligence on this, or the commercial DDoS guys have researched, and found, different ways to mask their attacks," said Jackson.
However, what data SecureWorks does have points to multiple DDoS attacks launched against the pro-Georgian blogger, Jackson said, backing what Marcus has said.
Even so, Jackson was mystified at the lack of hard information. "We have all kinds of feelers out there to find out if this is a Georgia versus Russia thing," he said. "We have all kinds of triggers that would tell us if that was the case. But so far, there's been nothing."
Last August, Russian hackers mobilized an ad hoc DDoS against numerous state-sponsored sites in Georgia, including its foreign ministry's, defense department's and president's sites. At the time, researchers said that the attacks had left Russian hacker fingerprints.
Today, Jackson said there might well be a connection between last year's attacks and those against Twitter, Facebook and others yesterday. He cited the circumstantial evidence of the dates -- Georgia attacked the break-away province of South Ossetia on August 7, and Russia responded the next day.
"There's certainly a lot constant hackers involved over there, but there's no chat about it at all in the usual places," Jackson said. "But I think it would be unusual for them to self-mobilize for an attack of this size, against one person."
That would add weight to the idea that a commercial DDoS operator might have been involved. If it was a Russian group that specializes in DDoS attacks, "the cost would be free," said Jackson, adding that it was conceivable that the botnet had been donated to the cause of hitting Cyxymu.
"Hacktivism is very much back," said McAfee's Marcus. "But it's really hard to say that this is the beginning of a trend, this targeting of individuals that leads to collateral damage [like the Twitter outage]."
On the plus side, Marcus said, when Twitter went dark for several hours the outage prevented not only the innocent from using the site, but also the criminals, who rely on Twitter as a launch platform for spam and malware distribution.
"I guarantee that they were irritated," Marcus said.
For its part, today Twitter co-found Biz Stone acknowledged that the micro-blogging site had not restored full service, and was in fact
still fending off attacks. He also hinted at a confirmation of what McAfee, SecureWorks and other security firms said today, that the attacks had some kind of political agenda.
"The ongoing, massively coordinated attacks on Twitter this week appear to have been geopolitical in motivation,"
Stone said in a company blog posted just before 2 p.m. Eastern.
"However, we don't feel it's appropriate to engage in speculative discussion about these motivations," Stone said.

Read more...

Microsoft ties Dynamics CRM to Twitter

Microsoft has integrated its Dynamics CRM (customer relationship management) software with Twitter, in just the latest move by an enterprise software company to latch onto the wildly popular micro-blogging service.
The social-networking
accelerator -- part of three new add-on modules Microsoft is releasing for Dynamics CRM -- culls and catalogs relevant Twitter messages, such as a discussion about the Dynamics user's company, and provides various analytic tools.
The integration, announced Thursday, is also meant to help Dynamics users boost their sales databases. Twitter usernames can be converted into a Dynamics CRM customer record or sales lead, to which more data, such as a phone number, can be added over time.
So far the accelerator is only compatible with Twitter, but Microsoft is planning to connect with other social networks as well.
Microsoft's move to connect with Twitter follows a similar announcement made in March by rival CRM vendor Salesforce.com. And an entire software company,
CoTweet was formed around the goal of tapping Twitter's potential for CRM.
Twitter itself could end up getting in the CRM game, such as through a paid service that tracks and analyzes conversations around particular brand names, Forrester Research analyst Jeremiah Owyang speculated in a recent blog
post.
Meanwhile, Microsoft's ongoing accelerator strategy reflects another trend: How traditional software vendors are responding to the rise of SaaS (software as a service), which is marked by frequent small updates, instead of a major release once a year or two.
The other two CRM accelerators announced Thursday include a module that helps customers manage sales opportunities along with partners, and one for connecting Dynamics CRM systems to company portals.
The modules can be downloaded at no charge and will be available within the next few weeks, according to Microsoft.

Read more...

Back to TOP